Brisanje Nutribox naloga

Ova stranica se odnosi na aplikaciju „Nutribox – zdravi obroci“ (NUTRIBOX KETERING D.O.O.).

Kako da zatražiš brisanje

• U aplikaciji: Profil → Brisanje naloga (na dnu ekrana) → Zatraži brisanje naloga.
• Bez aplikacije: pozovi 0800 001 007 ili pošalji mejl na kancelarija@nutribox.rs sa adrese ili broja telefona vezanog za nalog.

Odmah nakon zahteva

• Odjavljuješ se na svim uređajima i više ne možeš da se prijaviš.
• Nove dostave se ne zakazuju. Današnja dostava, i sutrašnja ako je priprema već počela, i dalje stiže.

Posle 30 dana nalog se zatvara i trajno brišemo lične podatke: ime, kontakt podatke, adrese, datum rođenja i telesne mere, preference ishrane i alergene, ocene i komentare i uređaje za obaveštenja.

Šta čuvamo

• Fiskalne račune i knjigovodstvenu dokumentaciju o plaćanjima, u roku propisanom zakonom, bez tvojih kontakt podataka.
• Evidenciju kuhinje o pripremljenim i isporučenim obrocima (ime i alergeni), radi bezbednosti hrane.
• Rezervne kopije se automatski brišu u roku od 30 dana.

Krediti i povraćaj

Za preostale kredite i mogući povraćaj sredstava pozovi podršku na 0800 001 007 pre isteka 30 dana.

Odustajanje

U roku od 30 dana možeš da odustaneš od brisanja pozivom na 0800 001 007.

Deleting your Nutribox account

This page covers the app “Nutribox – healthy meals” (NUTRIBOX KETERING D.O.O.).

How to request deletion

• In the app: Profile → Delete account (at the bottom of the screen) → Request account deletion.
• Without the app: call 0800 001 007 or email kancelarija@nutribox.rs from the email address or phone number on your account.

Right after the request

• You are signed out on all devices and can no longer sign in.
• No new deliveries are scheduled. Today’s delivery, and tomorrow’s if it is already being prepared, still arrives.

After 30 days the account is closed and we permanently delete your personal data: name, contact details, addresses, date of birth and body measurements, diet preferences and allergens, ratings and comments, and notification devices.

What we keep

• Fiscal receipts and accounting records of payments, for the legally required period, without your contact details.
• Kitchen records of the meals prepared and delivered to you (name and allergens), for food safety.
• Backups are deleted automatically within 30 days.

Credits and refunds

For remaining credits and a possible refund, call support on 0800 001 007 before the 30 days end.

Changing your mind

You can withdraw the request within 30 days by calling 0800 001 007.